At Paytently, where different stakeholders entrust us with managing complex, high-volume payment flows and financial data, security is foundational - not an afterthought. As we continue to scale our platform and extend our capabilities, it remains at the core of how we build, operate, and grow. Our belief is that trust must be earned through transparency, discipline, and consistent execution.
This ethos is formally enshrined in the achievement of the ISO/IEC 27001:2022 certification earlier this year. This globally recognised standard for information security management, in tandem with our existing PCI-DSS Level 1 Service Provider certification, affirms our ongoing and unwavering commitment to safeguarding data, preserving operational integrity, and meeting the highest bar of contemporary industry expectations.
What is ISO 27001?
ISO/IEC 27001 is the international standard for establishing, implementing, maintaining, and continually improving an Information Security Management System (ISMS). It provides a systematic approach for managing information security risks through a coherent set of administrative, technical, and physical controls.
The certification process involves an independent, rigorous audit to validate that security controls are integrated throughout the organisation from cloud infrastructure and internal processes to staff awareness, governance policies, and third-party management.
Key benefits for our customers and partners
Risk-based security governance
The Standard compels us to continually assess and address evolving risks, with our implementations and practices aligned with a dynamic threat and multi-faceted data protection and regulatory landscape.
Stringent access management
Access to data and systems is tightly controlled and monitored, reducing the risk of unauthorised access or insider threats. This is essential in the context of both financial transaction integrity and personal data protection.
Operational resilience and incident response
We maintain structured, formalised procedures to detect, respond to, communicate, and recover from incidents, safeguarding business continuity and stakeholder confidence.
Security-driven culture and continuous improvement
Certification is part of a living framework that fosters a culture of continuous enhancement and supports secure innovation. This includes emerging domains such as AI integration, where data privacy, algorithmic accountability, and model security are becoming increasingly relevant to stakeholders and regulators alike.
Reinforcing trust in every transaction
Certification and ongoing conformance to ISO/IEC 27001 provide tangible assurance to our stakeholders that Paytently applies rigorous, internationally recognised security controls to manage and protect information assets. This extends beyond transactional and operational data to the privacy of personal data, and the secure enablement of innovative capabilities.
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