Junior Merchant Onboarding Analyst

Location: Malta

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Company overview

At Paytently, we set out to be more than just another payments company. We believe payments can be personal, reliable, and even fun. Our scalable platform intelligently routes transactions to the optimal acquirer, maximising success rates and ensuring seamless performance. As experts in specialised verticals such as iGaming and Forex, we deliver tailored solutions for complex, highly regulated industries while bringing a fresh, engaging approach to payments.

Since launching our proprietary technology in 2023, we’ve grown into a team of 35+ with operations across Malta, Belgium, London, and Portugal. To date, we’ve integrated over 80 clients and built a robust network of acquiring partners, proving our commitment to delivering exceptional results at scale.

Position overview

The Junior Merchant onboarding Analyst plays a key role in ensuring a smooth and efficient onboarding experience for new merchants. This position is responsible for reviewing application, verifying documentation, and ensuring compliance with company policies and regulatory requirements.

The ideal candidate will possess strong analytical skills, attention to detail, and the ability to communicate effectively with merchants and other stakeholders.

This role offers an excellent opportunity for individuals looking to grow their career in the fintech and payments industry.

Key responsibilities

1. KYC Documentation and Customer Profiling

• Gather and review KYC documentation from prospective clients.
• Create and review customer profiles in the Company’s CRM
• Ensure KYC records are complete and up to date.

2. Communication and Collaboration

• Communicate effectively with internal and external parties to obtain necessary KYC Documents
• Work closely with partners to verify documentation and compile customer risk assessments.
• Support the CRO and Integration teams as required.

3. Research and Risk Assessment

• Document research and analysis related to financial activity and associated entities,
• Review customer files and risk assessments to ensure compliance with regulatory standards

3. Administrative Support

• Assist in administrative tasks related to merchant onboarding.‍

Key requirements

• 1 - 2 years of experience in onboarding, compliance or a related role (preferred but not required for entry-level applicants)
• Strong attention to detail and organisational skills.
• Excellent communication skills, both written and verbal.
• Ability to work collaboratively across departments.
• Ability to work in a fast-paced environment a
• Knowledge of KYC, AML or compliance regulations is a plus.

Why join us?

💰  Competitive salary

🏡  Hybrid working – most of our team do 2 days a week in the office.

✈️  One week per year to work from anywhere in the world.

🎂  Additional day off for your birthday.

🩺  Health insurance for comprehensive coverage.

To apply

Please submit your CV,  along with a cover letter outlining your relevant experience and why you would be a great fit for the role to: hr@paytently.com.

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